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Automating publication-ready academic illustrations with AI-powered methodology diagrams, statistical plots, and prompt templates.

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Privacy Policy

How PaperBanana collects, uses, and protects your information

2026/05/29

1. Introduction

Welcome to PaperBanana ("we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, upload content, or use our PaperBanana academic illustration tools.

By using PaperBanana, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Account information: such as your email address, name, profile details, login provider, and account settings.
  • Uploaded content: images, paper text, prompts, references, or other materials you provide to generate academic illustrations.
  • Generated content: images, covers, previews, prompts, metadata, generation history, and related outputs created through the Service.
  • Payment information: payment details are processed by third-party payment providers. We do not store your full credit card number.
  • Support messages: information you provide when contacting us for help, billing questions, bug reports, or feedback.
  • Usage and device data: such as browser type, device type, IP address, pages visited, feature usage, referral source, error logs, and approximate location derived from technical data.

3. How We Use Information

We use collected information to:

  • Provide, operate, secure, and improve PaperBanana.
  • Process uploads, prompts, and references to generate academic illustrations.
  • Manage accounts, credits, subscriptions, payments, generation history, and support requests.
  • Detect abuse, fraud, security issues, payment misuse, and policy violations.
  • Analyze product usage, troubleshoot errors, and improve user experience.
  • Communicate with you about service updates, billing, support, security, and important notices.

4. Uploaded Content and Generated Images

PaperBanana processes user-uploaded content only as needed to provide the requested generation workflow and related product features.

We do not claim ownership of your uploaded content. You are responsible for ensuring that you have the rights, permissions, and consents needed to upload and process any image, prompt, reference, or other material.

We may store uploaded and generated content for a limited period so you can access your history, download results, troubleshoot issues, or receive support. We may delete old files automatically to manage storage, security, and service reliability.

5. Service Providers

We may share limited information with trusted service providers that help us operate PaperBanana, including:

  • AI model and image processing providers.
  • Cloud hosting and storage providers.
  • Payment processors.
  • Analytics and error monitoring providers.
  • Email, customer support, and security providers.

These providers may process information only as needed to provide services to us and are not permitted to use it for unrelated purposes.

6. Payments

Payments may be handled by third-party payment processors. We do not store full card numbers or sensitive payment credentials on our own servers.

Purchase records, plan status, credits, invoices, and payment events may be stored so we can provide paid features, handle billing support, and prevent fraud.

7. Cookies and Analytics

We use cookies and similar technologies for essential site functionality, authentication, analytics, security, user preferences, and product improvement. For more detail, see our Cookie Policy.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information. You may also request deletion of your account or certain uploaded/generated content.

To make a request, contact us at support@paper-banana.studio.

9. Security

We use reasonable technical and organizational measures to protect information. However, no online service can guarantee absolute security.

10. Children's Privacy

PaperBanana is not intended for children under 13 or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.

11. International Use

PaperBanana may be operated from, and service providers may process information in, countries other than your own. By using the Service, you understand that information may be transferred and processed where our providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update this page and revise the effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: support@paper-banana.studio